Privacy Policy
privatebox.io takes your privacy seriously and considers it important for your personal data (hereafter “your data”) to be treated with the necessary care and confidentiality at all times.
This Privacy Policy explains how our organization uses the personal data we collect from you and why. If you have any questions after reading this Privacy Policy, feel free to contact us at [email protected].
To avoid any misunderstandings, we would like to clarify that this Privacy Policy is applicable on processing of personal data from:
- Users: individuals who have registered an account with privatebox.io and receive/reply to their transactional email with us.
privatebox.io is a provider of this service, and not the owner of the collected data. The registered user (the person who uses our services) is responsible for the data he/she collects and thus data controller of respondent data.
What data do we collect
Information we collect from Users (you hold a privatebox.io account and you are using our service) or Website visitors (you are visiting our website).
Electronical identification data: including IP address, device & browser data, location data;
Registration information: When you register for an account, we collect your first and last name and email address (stored by our membership service provider Clerk).
Billing information: If you pay for a privatebox.io service or product, we will ask for your billing details, name, address and financial information depending on your payment method (stored by our payment service provider Stripe).
Emails configuration data: We store your configuration data (masked email names and their configuration, forwarding logs and headers) for email forwarding to work properly.
How we use your data
privatebox.io does not sell personal data to third parties or use it for marketing purposes or for serving advertisements. We have no interest in collecting non-anonymized data from anyone who isn&t a registered user of privatebox.io.
We only collect your data with your consent or in order to:
To deliver our service to you
To improve your user experience
To troubleshoot product functionality and fix bugs
To respond to legal requests or prevent fraud
Data Sharing and GDPR Compliance
privatebox.io acts as a data controller in the relationship between privatebox.io and our customers, for the personal information you give us in order to use our service (registration information for example). privatebox.io does not sell personal data to third parties or use it for marketing purposes or for serving advertisements.
We only share your information with our service providers who help us operate our business, in which case those third parties are required to comply with the GDPR framework.
Our subprocessors:
| Software | Use | Location | Policy |
|---|---|---|---|
| Supabase | Storage | 🇪🇺 | See policy |
| Mailersend | Mailing | 🇪🇺 | See policy |
| Clerk | Memberships | 🏴 | See policy |
| AWS | Data handling | 🇪🇺 | See policy |
Data Retention
If you are a privatebox.io user we do not delete the data in your account. You are responsible for the time period for which you store the data. You can delete data by deleting your privatebox.io account. All data which has been deleted by the privatebox.io user is permanently deleted.
Cookies
Cookies are small text files that are placed on your computer or mobile device by websites you visit. They are widely used in order to make a website work, or work more efficiently, as well as to provide information to the owners of the site. privatebox.io uses cookies to improve your experience on our website and with our product. For more information, visit our cookie policy.
Data Transfers
privatebox.io is based in EU. Your data can be processed in countries outside of the EU by third parties that help us operate privatebox.io.
Users Acceptance Of These Terms
By using privatebox.io, privatebox.io users signify their acceptance of this policy. If privatebox.io users do not agree to this policy, they should not use privatebox.io. Users' continued use of qkut.com following the posting of changes to this policy will be deemed their acceptance of those changes.
Changes to our Privacy Policy
We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the Effective Date above. Your continued use of our services following the posting of any changes to this Privacy Policy means you consent to such changes.