privatebox.io

Keep your email private with privatebox.io

Receive emails via custom email addressess and aliases that you share with others, while keeping your original one private.

Basic privacy for free

For those who care about their privacy

Not every e-shop, recrutier, courier has to know your private email address. Keep your privacy by sharing custom privateboxes instead.

Custom Emails

Create unlimited number of custom email addresses, that you can share with others.

Spam and Virus Protection

All incoming emails are scanned for spam and viruses, before they are forwarded to your original mailbox.

Encryption

We prioritize your privacy, so your emails are encrypted while being sent and remain unreadable to anyone during transmission.

Reply anonymously

You can reply to emails forwarded to you, without revealing your original email address. Only your custom email address will be shown.

Dashboard

Review your custom email addresses, usage, and billing information. Manage and configure your email aliases and more.

Basic email privacy for free

Choose our paid plan for unlimited features or stick with our free plan. Cancel anytime, hassle-free.

For individuals starting with email privacy online.

€ 0

Free forever

Get started
  • Encryption
  • Spam protection
  • Virus protection
  • Unlimited aliases
  • 50 forwarded emails
  • Anonymous replies
  • Reply names
  • Forwarding insights
  • Alias blocking
  • Alias organization

Questions

Unveiling the answers to our most frequently asked questions

Getting Started

Question:
What is Privatebox.io and how does it work?
Privatebox.io is a secure email forwarding service that assigns you a unique@[username].privatebox.io email address. Emails sent to this address are automatically forwarded to your original email, keeping it private. You can reply to these forwarded emails without revealing your original email, available with our Plus subscription.
Question:
How do I get started with Privatebox.io?
Sign up to get your unique @[username].privatebox.io email address. You can create unlimited prefixes for different purposes and start receiving emails to your original address securely. Note that usage limits may apply.
Question:
Can I choose my own masked email address?
Yes, claiming your own @[username].privatebox.io address is possible within the app. However, you can create and use unlimited email aliases right from the start, even on our free plan.

Using Privatebox.io

Question:
How do I share my Privatebox.io email address?
You can create unlimited custom addresses by adding any prefix before the @, like anything-you-want@[username].privatebox.io. Use different prefixes for various purposes (e.g., shopping, newsletters). All emails sent to these masked addresses will be forwarded to your original email account.
Question:
What happens to the emails sent to my Privatebox.io address?
All emails sent to your masked email address are immediately forwarded to your original email address, which you used to register for the service, maintaining your privacy.
Question:
Can I reply to emails forwarded by Privatebox.io?
Yes, you can reply to emails forwarded by Privatebox.io if you have the Plus subscription plan. Simply respond to the forwarded email from your inbox, and Privatebox.io will ensure your original email address remains hidden. Instead, the masked email (e.g., shopping@[username].privatebox.io) will be used.
Question:
Can I send emails directly from Privatebox.io?
No, Privatebox.io does not allow sending emails from within the app. It functions solely to forward emails.
Question:
Is there a limit to how many emails I can receive or reply to?
Yes, there are limits on the number of emails you can forward and reply to, depending on your subscription plan. For more details, please check out our pricing.
Question:
Can I see a history of my received and replied-to emails?
Yes, Privatebox.io maintains a log of email activities, including forwarding and reply events. You can view this activity log in your dashboard. Please note that this log only shows metadata such as timestamps and addresses, not the actual content of emails.

Privacy and Security

Question:
Does Privatebox.io store my emails?
No, Privatebox.io does not store any of your emails. We use encrypted connections to ensure secure transmission. We only keep forwarding logs, not the email content itself. For more information, please refer to our privacy policy.
Question:
How is my original email address protected?
Your original email address is never shared with anyone. All communications are managed through your masked email addresses, ensuring your original email remains private.
Question:
What if I receive spam or unwanted emails?
All our subscriptions include added spam and virus protection, that prevents unwanted and malicious emails from reaching your inbox. On top of that, it‘s important to use the spam filters available in your original email client.
Question:
Is my data secure with Privatebox.io?
Yes, we prioritize your privacy and security. Privatebox.io uses industry-standard encryption to protect your data during transmission.

Account Management

Question:
How do I upgrade my subscription?
You can upgrade your subscription via the billing section of your Privatebox.io dashboard.
Question:
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account settings. Upon cancellation, you will still have access to the service until the end of your current billing period.

Troubleshooting and Support

Question:
Do you offer customer support?
Yes, we offer customer support through email. You can contact us with any issues or questions at [email protected].
Question:
What happens if I forget my Privatebox.io emails?
You can always find all of your usernames, emails and history directly in your dashboard.
privatebox.io

Make your emailprivate

Start with basic privacy for free today. No credit card required.

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